How do I get to certification training?

Certification is typically 4 hours per day. 9a-1p or 6p-10p. Some Clients offer additional Client times. Certification is held in a virtual classroom similar to a Zoom meeting with an Instructor and other students on the Arise Virtual Solutions portal website. An agent’s time spent on certification training is unpaid. Certification training prepares Customer Service Professionals to take customer calls, policies, systems, etc.

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